Oldest person to win age discrimination claim agrees settlement

An 89-year-old woman who became the oldest person in the UK to win an age discrimination claim after being dismissed from her job has accepted a cash settlement.

Eileen Jolly told the Employment Tribunal earlier this year that she felt “humiliated and degraded” by the way she was treated by the Royal Berkshire NHS Foundation Trust.

Mrs Jolly had started working for the NHS in 1991 when she was 61. In 2005, she became a medical secretary. Part of her role involved ensuring that no one went beyond the 52-week waiting time limit for surgery.

The system was changed in 2015 to an electronic patient record system. Mrs Jolly was scheduled to receive formal training on the new system but, for reasons outside her control, that never took place.

When she returned from holiday in 2016, she was called to see the director of operations who told her to collect her things and leave the premises because she was being investigated in relation to breaches of the 52-week deadline.

A trust manager carried out an investigation which included feedback from Mrs Jolly’s colleagues about her age and frailty. She was then dismissed for failing in her duties to manage the waiting list.

The Employment Tribunal upheld her claim of unfair dismissal and age discrimination.

Judge Gumbiti-Zimuto said: “There is a suspicion of the Claimant (Mrs Jolly) being a scapegoat. She was not offered training where it might be considered appropriate (remembering that this is a case where an investigation found that consultants and admin staff required more training).

The judge added that the Trust’s investigation had been unreasonable because it took into account comments from colleagues about Mrs Jolly’s age and frailty.

Mrs Jolly was due to appear at a separate hearing to determine compensation but has now agreed an out-of-court settlement with the Trust.

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